Privacy Policy

This Privacy Policy explains how we collect, use, and protect customer information on Novabrit.com and through account notification services provided by NovaBrit Technology Ltd.

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📌 INFORMATION WE COLLECT

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We may collect the following information:

• Name, email, postal address

• Phone number provided during account creation or checkout

• Billing and order information

• Optional preferences and device/browser information for analytics

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📌 HOW WE USE YOUR INFORMATION

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Your information is used to:

• Create and manage your online account

• Process orders and provide delivery updates

• Send account-related SMS alerts, including:

  - Verification codes (OTP)

  - Login alerts

  - Billing or order updates

  - Security notifications

• Improve user experience and site performance

• Provide customer support

🔥 **We DO NOT send marketing SMS through this program.**

Marketing messages, if any, require separate consent.

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📌 SMS ACCOUNT NOTIFICATION POLICY (10DLC)

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By providing your phone number and creating an account, you consent to receive non‑marketing SMS alerts such as:

• OTP / Security Codes

• Account Login Alerts

• Billing / Order Notifications

• Security Updates

📌 Message Frequency: Based on account activity.

📌 Charges: Standard network message and data rates may apply.

📌 Opt‑Out Policy:

You may reply **STOP** to discontinue SMS alerts.

Reply **HELP** for customer support.

📌 Data Sharing for SMS:

Mobile numbers are not sold, shared, or transferred to third parties for marketing.  

We may share numbers only with secure communication providers for message delivery.

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📌 DATA PROTECTION & SECURITY

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• We use encrypted systems to store and process customer data.

• Access is restricted to authorized personnel only.

• We comply with applicable data protection regulations where applicable.

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📌 COOKIES & TRACKING

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We may use cookies or analytics tools (such as Google Analytics) to improve site performance. Cookies do not collect personal SMS-related data.

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📌 CONTACT INFORMATION

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NovaBrit Technology Ltd  

📍 505 Green Lanes, London, N13 4BS, United Kingdom  

📧 Email: support@novabrit.com  

📞 Phone: +44 7883 416523  

🌐 Website: https://novabrit.com