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Return Policy
Return Policy
At Novabrit Technology Ltd, customer satisfaction is important to us. Please read our return policy carefully before making a purchase.
Eligibility for Returns
Returns are accepted only if the product is defective, damaged, or not delivered as described.
Requests must be submitted within 7 days of receiving the product or service.
The product must be unused, unaltered, and in its original condition (if applicable).
Non‑Returnable Items
Digital products, downloadable content, and activated services
Products purchased on sale or promotional offers
Services that have already been delivered or used
Return Process
Contact our support team with your order number and reason for return.
Our team will review your request and provide further instructions if eligible.
Approved returns will be processed according to the original payment method.
Refunds
If approved, refunds will be issued within 7–10 business days.
Any transaction or processing fees are non‑refundable.
Refunds are issued only to the original payment method.
Order Cancellations
Orders can be canceled before processing or delivery.
Once processing has started, cancellation may not be possible.
Contact Us
For return or refund inquiries, please contact:
📧 contact@novabrit.com
