10Dlc Policy

📱 10DLC Messaging Policy

Effective Date: 24 June 2025
Company: Novabrit Technology Ltd
Website: https://novabrit.com
Email: contact@novabrit.com
Phone: +44 7883 416523

🔹 What is 10DLC?

10DLC (10-Digit Long Code) is a messaging standard established by U.S. mobile carriers for business-to-consumer SMS/MMS messaging. It ensures higher message deliverability and reduced spam, requiring businesses to register their brand and use cases with approved messaging providers.

🔹 Our Commitment

Novabrit is committed to complying with all applicable 10DLC regulations and carrier requirements. We use properly registered phone numbers and only send SMS/MMS messages that are compliant with industry standards.

🔹 Message Use Cases

We use 10DLC messaging strictly for the following purposes:

• Order confirmations and shipping updates

• Customer service and support

• Promotional offers (opt-in only)

• Account verification (OTP)

• Product updates and alerts

🔹 Consent and Opt-In

We only send messages to users who have explicitly opted in through:

• Website sign-up forms

• Order checkouts

• Verified consent through customer accounts

🔹 Opt-Out Policy

Recipients may opt out of messaging at any time by replying:

vbnet
CopyEdit
STOP

We respect all opt-out requests and immediately halt further communication to that number.

🔹 Data Privacy

We do not sell or share customer phone numbers. Data collected for messaging is used exclusively for communication related to Novabrit’s services and offers. See our Privacy Policy for more details.

🔹 Message Frequency

Message frequency may vary depending on customer activity. We avoid excessive messaging and only send what is relevant and necessary.

🔹 Carrier Disclaimer

Message and data rates may apply. Message delivery is subject to carrier availability and may be delayed or blocked if content violates industry guidelines.

🔹 Contact

For questions regarding this policy or to report abuse, please contact us:
📧 Email: contact@novabrit.com
📞 Phone: +44 7883 416523